Distributor

　Bungetsu Co.

Representative

　Nanao Kimura (Nanao Yagi)

Address

　2F, 1-22-11 Ginza, Chuo-ku, Tokyo 104-0061, Japan

Contact for inquiries

　Telephone number: 03-6773-4246

　Inquiry form: https://saentea.com/pages/contact

Sales price and delivery charge

　Please refer to each product page for selling price.

　For bagged products: Free shipping nationwide

　Shipping by thin box (3 or less products in a bag): 250 yen (tax included)

　For delivery in a bag (more than 1 canned product or more than 4 bagged products): Based on Yamato Transport's delivery chargesfrom Tokyo .

Delivery time

　Normally, delivery will be made within 10 days from the date of order.

　In the event of a delay due to bad weather, delivery company's circumstances, or other reasons, we will notify you by e-mail or other means.

　Delivery area is limited to Japan.

Payment Methods

We accept credit cards, Apple Pay, and Google Pay.

Payment is due by credit card, Apple Pay, or Google Pay.

　Please contact your payment company directly.

Paperless

　We do not send receipts or delivery slips as we promote a paperless shopping experience.

　Please download them from the order management screen or the notification e-mail.

Returns and Cancellations

　We do not accept returns unless the product is defective.

　If the delivered product is defective, or if a different product is received, we will replace the product as soon as possible.

　If there is insufficient stock available for replacement, we will issue a refund.

　Please contact us using the Contact Us Form within 3 days of receiving the product.

　In addition to the above, we do not accept any modifications, cancellations, returns, or exchanges for customer reasons after an order has been confirmed.

　Please check the contents of your order carefully before purchasing.