Indication based on the Act on Specified Commercial Transactions
Nanao Kimura (Nanao Yagi)
2F, 1-22-11 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Contact for inquiries
Telephone number: 03-6773-4246
Inquiry form: https://saentea.com/pages/contact
Sales price and delivery charge
Please refer to each product page for selling price.
For bagged products: Free shipping nationwide
Shipping by thin box (3 or less products in a bag): 250 yen (tax included)
For delivery in a bag (more than 1 canned product or more than 4 bagged products): Based on Yamato Transport's delivery chargesfrom Tokyo .
Normally, delivery will be made within 10 days from the date of order.
In the event of a delay due to bad weather, delivery company's circumstances, or other reasons, we will notify you by e-mail or other means.
Delivery area is limited to Japan.
We accept credit cards, Apple Pay, and Google Pay.
Payment is due by credit card, Apple Pay, or Google Pay.
Please contact your payment company directly.
We do not send receipts or delivery slips as we promote a paperless shopping experience.
Please download them from the order management screen or the notification e-mail.
Returns and Cancellations
We do not accept returns unless the product is defective.
If the delivered product is defective, or if a different product is received, we will replace the product as soon as possible.
If there is insufficient stock available for replacement, we will issue a refund.
Please contact us using the Contact Us Form within 3 days of receiving the product.
In addition to the above, we do not accept any modifications, cancellations, returns, or exchanges for customer reasons after an order has been confirmed.
Please check the contents of your order carefully before purchasing.